Global
DealsQuestions about a product, an order, a delivery or a warranty claim? We're happy to help. Call us, email us or visit our office.
| Address | 6 th flor, Nitol Niloy Building, Monihar, 7400, Jashore |
| Phone | +8809645009170 |
| support@autovens.com | |
| Office hours | Saturday – Thursday, 10:00 AM – 8:00 PM |
How fast we reply
- Phone: answered during office hours
- Email: we reply within 24 hours, usually much sooner
To help us help you faster
- Your order number (for example AV2611…)
- The mobile number used for the order
- A short description of the problem, with photos or a video if a product is damaged or faulty
Business and bulk orders
Buying for an office, ISP, school or business? Contact us for bulk pricing, quotations and project support for networking and CCTV installations.
Complaints
We take every complaint seriously. We acknowledge each complaint within 24 hours and aim to resolve it within 72 hours. If you are not satisfied with our solution, you may contact the Directorate of National Consumer Rights Protection (DNCRP), hotline 16121.